Terms

Last updated: 24 Aug 2026

Two things live on this page. The first is the terms for using the entoura.studio website. The second is a plain summary of the terms that govern the work: the AI Opportunity Assessment, the Entoura.Blueprint™, a build, and Entoura Care, including the full conditions of the 100% Project Delivery Guarantee.

Entoura.Studio is operated by Entoura Brands, a registered business in British Columbia, Canada (referred to here as "we," "us," or "Entoura"). Reach a person at hello@entoura.studio.

Which document controls. A signed agreement, together with the proposal or statement of work it refers to, is the controlling document for any engagement. This page states those terms in plain language so they can be read before anything is signed. Where this summary and a signed agreement differ, the signed agreement governs. Everything on this website is information, not a binding offer, a quote, or a contract.

Contents

Using this website

This is the marketing site for Entoura.Studio, an AI Development Studio. It explains what the studio builds, how the work runs, what it costs, and how to start a conversation.

Browse it, read it, share it, link to it. The following uses are out of bounds:

  • Scraping it to build a competing site or service
  • Attempting to break it, overload it, or extract data not intended for you
  • Misrepresenting your identity in forms, assessments, or contact requests
  • Submitting another person's personal information without their knowledge
  • Using automated tools to submit forms, the assessment, or the concierge at volume

Access can be rate-limited or blocked where use falls outside this. Contact and assessment endpoints carry per-address rate limits as a matter of course.

Information, pricing, and quotes on this site

Information here is kept accurate to the best of our ability, and pricing, scope examples, and details change over time. Figures published on this site are illustrative reference points: your project gets its own quote and scope after a conversation.

A price becomes binding when it appears on a signed agreement. The Blueprint produces a fixed quote for the build, and that quote is binding on signature of the build agreement that adopts it.

Reference builds, demos, and archetypes shown on this site (names such as CV Comfort, Tidewater Cellars, and Temprite) are fictional, built to production standard to demonstrate the work. They are labelled as such wherever they appear. They are not clients, and the figures attached to them are not client results.

Intellectual property in the site

The content on this site (writing, design, structure, logos, photography, code) is owned by Entoura Brands. Quote it or share it normally, link back to the source, and don't pass it off as your own. The spirit of this is "be reasonable."

Anything you send us through a form, the assessment, or the concierge stays yours. You grant us the right to use it to answer you, produce what you asked for, and judge whether the work is a fit. Where you send us an unsolicited idea or suggestion about the studio itself, we are free to act on it without obligation.

What Entoura sells, and which terms govern each

The work runs in a sequence, and each step has its own terms. Nothing obliges you to take the next step.

  • AI Opportunity Assessment. Free. Governed by this page and the Privacy Policy.
  • The AI report. Free, produced from your assessment answers. Same terms as the assessment.
  • Entoura.Blueprint™. $2,500 CAD, 2–4 weeks, non-refundable. Governed by the signed Blueprint agreement, summarized below.
  • Build. Fixed quote, scoped by the Blueprint. Governed by the signed build agreement, which carries the 100% Project Delivery Guarantee as a term.
  • Entoura Care. A continuing monthly service, priced by tier. Governed by the Care terms inside the build quote, summarized below.

Every proposal, quote, and statement of work states the guarantee on the page that carries the price and links to its published conditions at entoura.studio/guarantee.

The 100% Project Delivery Guarantee

Every project is delivered, or your money back. The conditions below are the material terms of that claim, published in full at /guarantee/ and repeated here. The operative version is the numbered clause in your signed build agreement, and that clause is what a claim is decided against.

1. What it attaches to. Build engagements. The fixed-quote development work scoped by an Entoura.Blueprint™ and quoted with a delivery date. Signing that quote puts the guarantee in force for the scope written on it.

2. What it does not attach to. The Assessment, the Blueprint, and Care sit outside it. The Blueprint is 2–4 weeks of documented deliverables and its fee is non-refundable; Care is a continuing monthly service with no delivery date to measure against. Each carries its own commitments, set out in its own agreement.

3. The delivery date. The signed build quote names a delivery date for each release. That date is a commitment, not an estimate, and it comes out of the Blueprint rather than a call.

4. The clock. If the agreed scope has not been delivered by the date falling 90 days after the latest delivery date in writing, the guarantee pays. The latest delivery date in writing means the most recent one on record, whether that is the date on the signed quote, a date agreed under condition 5, or a date revised under condition 9. Ninety days is deliberate room for an honest overrun.

5. Date changes by agreement. Added scope, a dependency that shifts, and a decision that takes longer than planned are all reasons a date moves. Each is raised in the week it happens, discussed, and the new date agreed in writing by both sides. Once changed, the 90 days runs from the changed date.

6. Client-dependent time. Where the build is waiting on you, or on a third party you control or contract with, for access, credentials, data, content, approvals, or decisions, each day of waiting extends the then-current delivery date by one day. Waiting days are recorded in the weekly progress report. A day recorded in a report and not disputed within 10 business days of that report is treated as agreed.

7. Change of scope. Work added after signature is scoped, priced, and dated in a written change order. On signature that change order becomes part of the agreed scope and carries the guarantee from its own delivery date.

8. Payment condition. The guarantee is available while your invoices are current. Each day on which work is suspended for an overdue invoice extends the then-current delivery date by one day.

9. Unforeseen circumstances. Where something that could not reasonably have been foreseen when the build was scoped pushes the work back, Entoura may set a revised delivery date at its discretion. Events outside either party's control, a platform or provider change, and a technical obstacle that surfaces only in the build all fall here. The revision is put in writing with the reason and the new date on the day the decision is made, and the 90 days runs from the revised date. Revisions made under this condition total no more than 90 days across the whole engagement. Past that maximum the guarantee applies as though the extension had not been given, so the clock cannot be postponed indefinitely.

10. What is returned. A valid claim returns 100% of the build fee paid under the agreement to that point, paid within 30 days of the claim. The Blueprint fee is separate consideration for a delivered engagement and is not part of the return.

11. The work completed to that point. On payment of the refund, the work built to the date of the claim stays with you. Source code, repositories, accounts, and documentation transfer on the same terms as a finished build.

12. How to claim. Write to hello@entoura.studio naming the engagement and the delivery date it passed. Confirmation and the refund schedule come back within five business days.

13. Exclusive remedy for lateness. A refund under the guarantee is your sole remedy for late delivery of the agreed scope. It leaves every remedy for a different breach intact.

14. Relationship to the rest of the agreement. The guarantee is an express warranty given by Entoura. The disclaimer of warranties, the limitation of liability, and the entire-agreement provision in the build agreement are each written so that they leave it untouched.

15. Survival. The guarantee survives termination of the build agreement for the purpose of any claim made before termination or arising from it.

The build agreement clause, in full

The conditions above are the plain-language version. Below is the operative clause as it appears in the build agreement, which is the text a claim is decided against. Defined terms (Build Fee, Agreed Scope, Delivery Date) carry the meanings given elsewhere in that agreement.

(a) Delivery Date. The Delivery Date for each release is the date stated in the schedule to the agreement. The Delivery Date is a commitment of Entoura, not an estimate.

(b) The Guarantee. If Entoura has not delivered the Agreed Scope by the date falling 90 days after the Latest Delivery Date, the Client may, by written notice, terminate the agreement and claim a refund of 100% of the Build Fee paid to that point. Entoura will pay a valid claim within 30 days of receiving it.

(c) Latest Delivery Date. The Latest Delivery Date is the most recent Delivery Date recorded in writing, whether stated in the schedule, agreed under paragraph (c1), or set by Entoura under paragraph (h). Once changed, the 90 days runs from the changed date.

(c1) Change by agreement. A Delivery Date may be changed by written agreement of both parties. Entoura will raise a proposed change in the weekly progress report for the week in which the cause arises.

(d) Client-dependent time. Where Entoura is waiting on the Client, or on a third party the Client controls or contracts with, for access, credentials, data, content, approvals, or decisions, each day of waiting extends the then-current Delivery Date by one day. Entoura will record waiting days in the weekly progress report. A day recorded in a report and not disputed within 10 business days of that report is treated as agreed.

(e) Change of scope. Work added after signature is scoped, priced, and dated in a written change order. On signature the change order becomes part of the Agreed Scope and carries this Guarantee from its own Delivery Date.

(f) Payment condition. This Guarantee is available while the Client's invoices are current. Each day on which work is suspended for an overdue invoice extends the then-current Delivery Date by one day.

(g) What is returned. A valid claim returns 100% of the Build Fee paid under the agreement. The Blueprint fee is separate consideration for a delivered engagement and is not refunded under this Guarantee. On payment of the refund, the Client keeps the work completed to the date of the claim, and Entoura transfers the source code, repositories, accounts, and documentation on the terms in the handover section.

(h) Unforeseen circumstances. Where a circumstance that could not reasonably have been foreseen at the time the Agreed Scope was set delays the work, including an event outside either party's control, a change by a platform or third-party provider, or a technical obstacle that becomes apparent only during the build, Entoura may set a revised Delivery Date. Entoura will give the Client written notice of the revised Delivery Date and the reason for it within 2 business days of the decision. Extensions given under this paragraph total no more than 90 days in aggregate. Past that maximum this Guarantee applies as though the extension had not been given.

(i) Exclusive remedy for lateness. A refund under this section is the Client's sole remedy for late delivery of the Agreed Scope. It does not limit any remedy for a different breach.

(j) Relationship to other terms. This section is an express warranty given by Entoura. Nothing in the disclaimer of warranties, the limitation of liability, or the entire-agreement provision limits or excludes it.

(k) Survival. Paragraphs (b) to (j) survive termination for the purpose of any claim made before termination or arising from it.

The AI Opportunity Assessment and the AI report

The assessment at /assessment/ is free and carries no obligation. It asks how your business runs and where it loses time, then produces a report by email.

What it is: a diagnosis. Where the operation is losing money, hours, or decision quality, and what that appears to be worth. What it is deliberately kept clear of: architecture, an integration plan, a build sequence, a timeline, an effort or build-cost estimate, and a tool or vendor recommendation. That design work is the Blueprint, and it is paid.

Figures in the report are estimates produced from the answers you give. They are directional, they depend on the accuracy of what you enter, and they are not a quote, a projection, or a promise of a result. The report is business information, not legal, financial, tax, accounting, or regulatory advice.

The assessment is produced with AI. Your answers are read, scored, and written up by a model, and model output can be wrong. Review the report before relying on it. Data handling for the assessment, including the providers involved and where the data rests, is set out in the Privacy Policy.

The AI concierge

Some pages offer an AI concierge you can talk to. It answers questions about the studio and can book a call. Its answers are generated by a model, can be wrong, and are information rather than a quote, a scope, or a commitment. Anything that binds either side appears in a written agreement, never in a chat window. Data handling is set out in the Privacy Policy.

Entoura.Blueprint™

The Blueprint is a paid scoping and planning engagement: $2,500 CAD plus applicable taxes, delivered in 2–4 weeks, governed by the agreement you sign before it starts. The summary:

  • What you get. The technical specification, the build document, the launch prioritization with a fixed build quote, and the 24×36 Blueprint print, plus the sessions described in the proposal.
  • What it is not. A scoping engagement rather than a build. It excludes building, hosting, and maintaining any application, and it is not legal, financial, tax, accounting, or regulatory advice.
  • The fee is non-refundable. The $2,500 is due at signing and it is not refundable. The engagement is held open for 6 months from the date of payment if sessions have not been scheduled or attended; after that it is complete and closed.
  • Credit. Sign a build agreement with Entoura within 90 days of delivery and the $2,500 is credited in full against the build price. The credit is one-time, non-transferable, has no cash value, and expires at 90 days.
  • Ownership. On full payment, the final Blueprint documents prepared for you are yours. They are yours to keep and build from with anyone.
  • The guarantee. The 100% Project Delivery Guarantee attaches to the build agreement that follows, not to the $2,500. Full conditions: /guarantee/.

Build engagements

A build runs against a fixed quote and a named delivery date, both derived from the Blueprint. The signed build agreement is the controlling document. The summary:

  • Scope and price. Fixed to what is written on the signed quote. Work added afterward is scoped, priced, and dated in a written change order.
  • Delivery. Each release has a delivery date, covered by the 100% Project Delivery Guarantee on the conditions above and at /guarantee/.
  • Progress. A weekly progress report records what shipped, what is next, and any days the build spent waiting on your side.
  • Intellectual property. IP in the agreed deliverable assigns to you on final payment, subject to the written agreement. Entoura keeps ownership of its own methods, frameworks, templates, and tools, and grants you a perpetual, non-exclusive licence to use any of those embedded in your deliverable.
  • Your materials. The information, data, and content you provide stay yours. You grant Entoura the right to use them as needed to do the work.
  • Payment. Milestone invoices, payable to the terms on the agreement. Work can be suspended for an overdue invoice, and each suspended day extends the delivery date by one day.

Entoura Care

Care is the continuing monthly service that keeps a shipped system running: monitoring, upkeep, security patching, evaluation of the AI layer, and the response commitments written into your agreement. Published tiers and what each covers are on the Care page; the monthly number for your system is quoted in the Blueprint.

  • Structure. Care is a named line inside the build quote. The first three months are part of the build. Month four is the first Care invoice.
  • Notice before billing starts. The month-three report opens by stating that Care begins billing the following month, what it costs, and the one sentence needed to stop it.
  • Cancellation. Any month, with 30 days written notice, no penalty.
  • The guarantee. Care is a continuing service with no delivery date, so the 100% Project Delivery Guarantee sits outside it. Build work commissioned separately during a Care term carries the guarantee under its own build agreement.

The boundary clause as it appears in the Care agreement:

Delivery guarantee. The 100% Project Delivery Guarantee applies to build engagements, which have a Delivery Date to measure against. Entoura Care is a continuing monthly service, and what it carries instead is the response and upkeep commitments set out in the agreement, together with the Client's right to cancel on 30 days written notice. Any build work commissioned separately during a Care term carries the Guarantee under its own build agreement.

Control, access, and deliverables

When you hire Entoura.Studio for a custom build, the plain version of how client control is handled:

  • Code deliverables, IP in the agreed deliverable assigns to you on final payment, subject to the written agreement.
  • Data access, database and hosting setup is planned around client-side control where the selected platforms support it.
  • Account planning, Stripe, Apple, Google, domain, hosting, analytics, and other third-party services are set up with the right business account structure wherever platform rules allow.
  • Reduced lock-in, repositories, documentation, credentials, and service access are structured so the application can be maintained or transferred without unnecessary dependency on Entoura.

Client control can depend on third-party platform requirements, including Apple, Google, Stripe, hosting providers, and integrated services. Entoura helps structure those decisions from the beginning.

Hosting, and moving the build elsewhere

If we host and manage the build for you, the codebase sits in our build environment and runs on our hosting while the engagement is active. You can move it elsewhere at any time with 30 days notice. If a billing date falls inside that 30-day window, that invoice is charged and the engagement ends 30 days after that date.

When a maintenance agreement starts, and what it covers, is spelled out in the agreement itself. Wherever this summary and your signed statement of work differ, the statement of work is the controlling document.

AI-assisted work

Entoura uses AI tools in its own work, and the systems Entoura builds use AI by design. Two consequences worth stating plainly.

AI output can contain errors, and it is produced for human review. Entoura does not warrant the accuracy or completeness of any AI-generated content, whether in a report, a Blueprint, or a delivered system. Where a delivered system uses a model, the Blueprint's AI Boundary Specification defines what goes to a model, what stays local, and the defined behaviour when the model is wrong or unavailable.

Model providers change, deprecate, and retire models on their own schedule. Where a provider change affects a delivered system, the response and any rebaselining are handled on the terms in your Care agreement.

Email, booking, and consent

Where you give us your email for the article digest, the guide, or an assessment report, that consent is logged with a timestamp and the wording you agreed to, under Canadian anti-spam law (CASL). Every email carries an unsubscribe link, and unsubscribing stops future messages. To withdraw consent or have your record deleted, email hello@entoura.studio.

Booking a call places an entry on a third-party calendar. That booking is a conversation, not a commitment by either side.

Proposals and electronic signature

Proposals are delivered as a private, token-gated link. Treat that link as confidential: anyone holding it can view the document. Proposals stay active for 7 days, after which the link expires and a fresh one is issued on request.

Signing a proposal electronically forms a binding agreement. Electronic signatures are valid and binding under British Columbia's Electronic Transactions Act (SBC 2001, c 10). The terms shown on the proposal at the moment of signing are the terms of that agreement.

Third-party tools and platforms

This site links to and integrates with third-party services, including calendar booking, email delivery, payment processing, error monitoring, and analytics. Your use of those is governed by their own terms. Where a service processes data, it is named in the Privacy Policy.

Delivered systems often depend on platforms outside either party's control, including app stores, payment processors, and API providers. Their rules, pricing, and availability are theirs to change.

Privacy

What we collect, why, where it lives, which providers touch it, and how to have it deleted is set out in the Privacy Policy, which forms part of these terms.

Warranties on the website

The website is provided "as is." We make no warranties about its uptime, its accuracy at any specific moment, or its fitness for any particular purpose. Warranties on the actual work live in your project contract, including the 100% Project Delivery Guarantee on a build agreement.

Limitation of liability

Use of this website is at your own risk. To the extent permitted by law, Entoura Brands is not liable for indirect or consequential damages arising from your use of the site.

For service engagements, liability is set out in your contract. The standard position is that total liability under an agreement, for all claims combined, is capped at the amount actually paid under that agreement, with indirect, incidental, consequential, special, and punitive damages excluded. A refund under the 100% Project Delivery Guarantee sits outside that cap, so the cap can never make a valid claim unpayable. Nothing in any agreement limits liability that cannot be limited or excluded under British Columbia law.

Governing law and disputes

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. The parties will first try in good faith to resolve any dispute by direct discussion. Any dispute not resolved that way goes to the courts of British Columbia.

Changes to these terms

These terms are updated from time to time, and the date at the top shows when. A change here applies to website use from the day it is published, and it leaves the terms of a signed agreement untouched: those change only in writing signed by both parties. Material changes for active clients are notified directly.

Contact

Questions about these terms, the guarantee, or an engagement: hello@entoura.studio.

Entoura Brands, British Columbia, Canada. Trade name: Entoura.Studio.