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Internal operations · Comox, Courtenay, Campbell River

The spreadsheet only one person understands becomes an operating system.

A critical internal spreadsheet is replaced by a permissions-aware tool that the whole team can actually run.

47 tabs retiredOne-day onboardingLive reporting
Ops Hub application screen Representative build shape

Business shift

Before: the business asks Karen where everything is. After: the work lives in a system anyone trained for a day can operate.

47 tabs retiredOne-day onboardingLive reporting

Demo walkthrough

What this demo is meant to show.

The exact application would be scoped around your tools and users. This page shows the pattern: what problem it solves, what screens belong in the first release, and what changes once the system is live.

Problem

A critical workflow lives in one file, folder, or person, which makes growth and handoff fragile.

Build shape

Internal operations hub with intake, assignments, approvals, reporting, permissions, files, and audit trail.

Outcome

The process becomes teachable, reportable, and less dependent on one person being available.

The story

01

The situation

The business runs on one file, one folder, or one person. It technically works, until someone is away or the sheet breaks.

Reporting takes hours because the work is spread across tabs, inboxes, handwritten notes, and exported CSVs.

02

What the first release would include

A focused internal application for intake, assignments, status, approvals, files, and reporting.

Role-based access, audit trail, and dashboards make the system usable by the team instead of guarded by one expert.

Integrations pull in the tools the business already uses rather than forcing a full process replacement.

03

The technical shape

ReactPostgresRole permissionsCSV/API importsAudit trail

Your version

Same pattern, fitted to your operation.

The useful first version is usually smaller than the imagined final system. We scope the version that changes the work, ships cleanly, and belongs to you.