After launch
We built it. We'll maintain it.
A production application needs someone watching the errors, updating the dependencies, and keeping the platform compliant. The retainer keeps that work steady and predictable instead of reactive and expensive.
What the retainer covers
The work that keeps a shipped application running.
Dependency and security updates
Frameworks, libraries, and platform SDKs kept current. Security patches applied before they become incidents.
Error monitoring
Sentry alerts reviewed when they fire. Application errors are diagnosed and resolved as part of the retainer.
Platform compliance
App Store and Google Play policy changes, API deprecations, and hosting updates handled before they break the build.
Small improvements
Minor UI adjustments, copy changes, configuration updates, and workflow refinements scoped to the existing build.
Deployment and infrastructure
Build pipeline health, hosting configuration, SSL certificates, and environment variables maintained.
Documentation updates
Operational notes updated when meaningful changes are made. The next developer can always pick up where we left off.
How support works
Report it. We handle it.
You report it
Send an email or message describing the issue. Monitoring alerts come to us directly.
We look into it
We identify the cause and let you know whether it falls under maintenance or needs to be scoped as new work.
We fix and deploy
The fix ships. You get a plain-language summary of what happened and what changed.
We respond within one business day.
When it becomes a new project
Maintenance has a clear boundary.
The retainer covers the existing build. When the request is a new feature, a redesign, or a new integration, we scope it separately with a fixed quote. No ambiguity, no surprise invoices.
- New features or screens
- Major redesigns
- New integrations or third-party connections
- Significant workflow changes
- Product roadmap items
Ownership
The application does not depend on us to function.
The codebase, the hosting, the data, and the documentation are yours. The retainer is a service agreement, not a dependency. Cancel anytime and everything stays in your accounts.
Start a project
Ready to build? Let's talk.
Start with a free 30-minute call. We scope the first useful version and deliver a fixed quote.
30 minutes · a clear answer either way