Privacy Policy
Last updated: 2026-05-07
Entoura Studio is operated by Entoura Brands, a company registered in British Columbia, Canada (referred to here as "we," "us," or "Entoura"). This page explains what data we collect, why, and what we do with it. If something here doesn't make sense, email carter@entoura.studio and we'll explain it in plain language.
What we collect
When you contact us. If you fill out a form on this site, send us an email, or book a call, you give us your name, your email, and whatever you tell us about your business. We need that to reply.
When you visit the site. We use minimal analytics to see which pages people visit and where they came from. We don't track you across the web, we don't sell or share that data, and we don't run advertising trackers. If you'd rather we didn't track at all, browser-level "do not track" settings work.
That's it. No fingerprinting, no third-party data brokers, no surveillance.
Why we collect it
To respond to you, to talk through your project, and to do the work if you hire us. That's the entire purpose.
Where it lives
In Canada. Our infrastructure runs on Canadian-hosted services, so the data you give us stays on Canadian soil under Canadian privacy law (PIPEDA).
How long we keep it
For inquiries that don't lead anywhere, we delete the conversation thread within 12 months. For active clients and projects, we keep records as long as the engagement runs and for a reasonable period after, in case there are tax, legal, or warranty questions. If you want your data deleted at any point, email us and we'll do it.
Who we share it with
Almost no one. The exceptions:
- Tools we use to operate (email, calendar, file storage, hosting). These providers have their own privacy practices, and we use ones that comply with Canadian law.
- If we have a legal obligation to disclose (a court order, for example).
We do not sell, rent, or share your data for marketing purposes. Ever.
Your rights under PIPEDA
You can:
- Ask what data we have on you
- Ask us to correct anything that's wrong
- Ask us to delete it
- Withdraw your consent at any time
Email carter@entoura.studio for any of these. We'll respond within 30 days.
Cookies
The site uses essential cookies (the ones needed for it to work) and a minimal analytics cookie (to count visits). Nothing else.
Changes to this policy
If we update this materially, we'll change the date at the top and post the new version. Substantive changes for active clients get an email.
Contact
Privacy questions, data requests, complaints: carter@entoura.studio
If you're not satisfied with how we handle a privacy concern, you can also reach out to the Office of the Privacy Commissioner of Canada at priv.gc.ca.