The method

A field manual for getting custom software without losing the plot.

Most businesses on Vancouver Island have never bought custom software. The process should not feel mysterious. It should feel like competent work moving forward.

The process

Five steps, in order.

01 Week 0

The call

A 30-minute conversation about the work that keeps creating friction. No pitch deck. No vague discovery sprint.

02 Within 48 hours

The scope

A one-page scope: what we are building, what is not included, timeline, price, deposit, and signatures.

03 Weeks 1–N

The build

Weekly working reviews, direct communication, and a real application taking shape where decisions can be made.

04 Launch week

The handover

Code, hosting, repository, accounts, documentation, and training move into client-controlled accounts.

05 Owned by you

After

You run it yourself, keep us on, or hand it to another developer. The software remains yours either way.

How it stays sane

Small scope. Weekly proof. Clear ownership.

One decision-maker

Projects move when one person can say yes, no, or not yet.

Written changes

New work gets named, scoped, and priced before it sneaks into the build.

Production from day one

Auth, data, hosting, and permissions are treated as real infrastructure, not demo wiring.

Plain handover

Documentation is written for the people running the business, not just future developers.

If the process sounds too simple, that is the point.

Complexity belongs inside the build, not in the way you buy it.

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