FAQ
The questions we hear most from Vancouver Island businesses considering custom software. If yours is not here, email carter@entoura.studio.
Yes. The repository, database, hosting account, domain, API keys, and service accounts are all set up in your name. If you outgrow us, fire us, or want to bring in another developer — you take everything with you. Ownership is not conditional on staying with us.
A working application in production, a code repository you control, hosting and billing in your accounts, documentation written for your team, and a handover call. You walk away with a running system, not a pitch deck.
Yes. The codebase uses React, TypeScript, and standard infrastructure. Any competent developer can pick it up. We write documentation specifically for this scenario.
Most first releases ship in 4–8 weeks. A more complex multi-platform build runs 8–14 weeks. We scope before we quote, so the timeline is specific to your project — not a guess.
A sellable first release starts at $8K. A full multi-platform version starts in the mid teens. Maintenance retainers start at $250/month. Specific pricing comes from scope — we write it down before you commit.
New work gets named, scoped, and priced before it enters the build. No surprises. If something changes direction, we adjust the scope document together — you always know what you are paying for.
Yes. Product design, interface design, and brand-informed layouts are part of the build process. We do not hand off wireframes to a separate team — design and engineering happen together.
No. AI helps compress the timeline — it accelerates research, scaffolding, testing, and review. But the product is real code, reviewed by a human engineer, deployed to real infrastructure, and built to survive year three.
React, Next.js, TypeScript, Expo (for mobile), Supabase, Stripe, and Vercel. All hosted in Canada where possible. The full stack is documented on our technology page.
Yes. We build cross-platform mobile applications using React Native and Expo, deployed to the App Store and Google Play. Mobile and web can share a codebase when it makes sense.
Usually. If it has an API, export, webhook, CSV, or database path, we can likely connect it. Common integrations include accounting software, CRMs, scheduling tools, payment processors, and email platforms. If something cannot connect, we say so early.
Vancouver Island is home base, but the work is not geographically restricted. We serve clients across BC and beyond. The local accountability — knowing where the studio is and having direct access to the people leading the work — is part of the value regardless of where you are.
Entoura is senior-led. Strategy, product decisions, design, and engineering stay close to the project instead of being sold by one team and handed off to another.
Direct communication — typically Slack, email, or video calls. Weekly working previews so you see progress as it happens. No project managers sitting between you and the people leading delivery.
Three options: run it yourself, keep us on a maintenance retainer ($250/month and up), or hand it to another developer. The software remains yours either way. We do not hold the work hostage.
Yes. Maintenance retainers cover continuous improvements, monitoring, bug fixes, and support. Cancel anytime — there is no lock-in period.
If you are on a retainer, we fix it. If not, the codebase and infrastructure are documented well enough for any developer to diagnose and resolve issues. We also build with observability in mind — error tracking, logging, and alerts are part of the standard delivery.
The first conversation is free and takes 30 minutes. If custom software is not the right answer, we say so.
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